Effective Date: 07/24/2020
At Regen Health & Wellness (“we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our website located at https://rhwclinic.com/ (“Website”).
1. Information We Collect
Personal Information:
- Full Name
- Email Address
- Phone Number (if provided)
Methods of Collection:
- Contact Forms
- Form Submissions
- Chat Bot Interactions (if applicable)
2. Use of Information
We use your personal information to:
- Respond to inquiries or requests submitted via our Website
- Schedule appointments or consultations upon your request
- Communicate with you regarding our services
- Send marketing communications if you have opted in to receive them
3. Data Storage and Security
Storage Location:
- Secure servers and databases
Security Measures:
- Encryption protocols
- Access controls
- Regular security audits
Retention Period:
We retain your data as long as necessary to fulfill the purposes outlined in this policy and to comply with legal obligations.
4. Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. We may share your information with third-party service providers who assist us in operating our Website or conducting our business, provided they agree to keep this information confidential.
We may also disclose your information to comply with legal obligations, such as court orders or regulatory requirements.
5. User Rights and Choices
Access and Correction:
You may contact us to access or update your personal information that we hold.
Data Deletion:
You may request the deletion of your data by contacting us, subject to legal and regulatory requirements.
Opt-Out Options:
You can opt out of marketing communications by following the unsubscribe instructions in emails or by contacting us.
6. Cookies and Tracking
Types of Cookies Used:
- Essential Cookies
- Performance Cookies
- Functional Cookies
Purpose of Cookies:
- Ensure website functionality
- Analyze website usage
- Enhance user experience
User Controls:
You can manage cookie preferences through your browser settings.
7. HIPAA Compliance
While our Website does not collect medical history or payment information, any personal health information provided through other means is protected under the Health Insurance Portability and Accountability Act (HIPAA) regulations.
8. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
9. International Data Transfers
Our services are intended for residents of the United States. If you are accessing our services from outside the U.S., please be aware that your information may be transferred to and stored in the U.S.
10. Modifications to Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes via email (if provided) and update the effective date at the top of this document.
11. Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us at:
- Address: 11610 Bee Cave Rd #230, Austin, TX 78738
- Email: info@rhwclinic.com
- Phone: (512) 284-7025